Or,Ģ) Avid requires the ILok account name, not the email address, to deposit your license in your account. There are two typical reasons why this happens.ġ) The user managed to create two iLok accounts and the license was deposited in one and they’re logging into the other. ILM otherwise do see correctly my other license (Izotope Post Production Suite, etc.) And just so you know, i correctly check that my email is the same for my avid account and my ILM account. I try to open the Cloud on ILM but it doesn't work either, my ILM simply doesn't see my license Pro tools permanent. So, after few research here and else, i find that the issue may be cause by Ilok License Manager itself so i just delete and redownload ILM a few time just to be sure, it doesn't work. And i double check on my Avid Account, i do have correctly a permanent product license Protools in My Products. You do not have any pending deliveries for the license(s) you need to authorize the softwareĬlick here if you need to purchase a license for Pro Tools Perpetual"Īnd i can just quit. If you have an Ilok USB device with a license activated on it, please plug it in now. "You don't have any license in your account, or none of the licenses there have activations available. Unfortunately and for some reason, after add correctly my Protools Registration Code to my Avid account, and dowload correctlyPro Tools 2020.9.1 Installer Mac (DMG) and install it, when i launch Protools, i try to activate it by login with my Ilok account credentials, it says : I recently bought a new setup for mixing and replace my old mac mini and buy a new permanent license for my protools, as you can see in my signature. The Ivory 2.5 update must be installed on your computer.Here my issue. Next, drag and drop the license (shown in the right pane) onto the Local computer icon shown in the left pane. You should now see “1 of 2 activations” listed next to the Ivory license on the right. Select the iLok key shown in the left pane, then right-click and choose “Synchronize”, let it finish the process. If the license you need to machine-activate is currently on an iLok key, start with your iLok key plugged directly into your computer, then sign into your iLok account using the iLok License Manager application. The Ivory 2.5 update must be installed on your computer. If the license you wish to machine-activate is currently on an iLok key, start with your iLok key plugged directly into your computer, then sign into your iLok account using the iLok License Manager application. This will machine-activate the Ivory license. Select the Ivory license shown in the right pane, then drag and drop the license onto the Local computer icon shown in the left pane. Sign into your iLok account using the iLok License Manager application. If this is a new Ivory II license: Register your Ivory II product Serial Number on our website: (You will need to have an iLok account).
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